All units come with a 90-day, functionality-only warranty (Does not include cosmetic grading) The Warranty starts from the day invoice is created, GsmWarehouse reserves the right to accept, deny or exchange any RMA units for similar model, memory, grade, and specifications. There is NO REFUND in any type way or form-ONLY EXCHANGE OR CREDIT toward other devices or credit to your account, Customers MUST submit their RMA request in an Excel format identical to this form in addition to obtain an RMA Authorization # from RMA department. RMAs without an authorization number will be denied. RMA Process may take between 10 days to 30 days.

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